Description
Instructors of Record are automatically loaded to Blackboard eight (8) weeks before the course start date and registered students are loaded two (2) weeks prior. Other types of users, such as TAs and facilitators, must be manually added to a course by the instructor. Adding a user to a Bb course with the roster manager tool allows you to choose, and subsequently change, the user's course role as well as remove the user from the course. For more information on course roles and the associated levels of access to the content and tools within a course, please see the Course Roles Blackboard Help page.
Note: The manual enrollment procedure is unique to the OHIO Blackboard environment and does not align with the vendor's published documentation.
The instructions below go along with this quick video: Manually add users - Ohio University (video hosted on Panopto)
Environment
PC and Mac
Table of contents
Adding users to a Blackboard course
-
Click to expand the Course Tools option in the Control Panel.
-
Select the Add/Modify Enrollments tool.
-
Choose the Enroll Users option.
-
Enter the OHIO ID of each user to be added and click the Search button. (You may enter up to 25 OHIO IDs, separated by commas.)
-
When the search results are returned, enable the checkbox to the left of each user's name and click Submit.
-
Choose the desired role for the user(s) and click the Submit button.
-
The next page should display confirmation of the change in enrollment status.
Outcome: You should now be able to add users to a Blackboard course.
Modifying the course role of a manually added user
-
Click to expand the Course Tools option in the Control Panel.
-
Select the Add/Modify Enrollments tool.
-
Choose the Manage Enrollments option.
-
Click the Change Role button to the right of the user whose role is to be changed.
-
Select the desired course role.
-
Click Submit.
Note: See Add/Modify Enrollments Known Issues for additional helpful information
Outcome: You should now be able to change the role of a user in Blackboard.
Removing a user from a course
-
Click to expand the Course Tools option in the Control Panel.
-
Select the Add/Modify Enrollments tool.
-
Choose the Manage Enrollments option.
-
Click the Unenroll button to the right of the user to be removed.
-
The Course List field displays all of your courses in which the user is enrolled. Select one or more courses from which this user will be removed.
-
Click Submit.
-
The next page should display confirmation of the change in enrollment status.
Note: See the Add/Modify Enrollments Known Issues for helpful information
Outcome: You should now be able to remove a user from a Blackboard course.
Add/Modify Enrollments Known Issues
Blank Enroll Users and Manage Enrollments Page
After performing a course copy in a Blackboard Original course or organization, the Add/Modify Enrollments tool will load a blank screen for both the Enroll Users and Manage Enrollments pages. This is a known issue that is caused by the bright blue course copy status banner that appears at the top of the course/organization landing page. To resolve this issue:
-
Locate the bright blue banner indicating a course copy has happened in your course/organization.
-
Close the banner by clicking the "X" icon on the far right of the banner.
-
Refresh the page and expand the Course Tools option in the Control Panel.
-
Select the Add/Modify Enrollments tool.
Outcome: You should now be able to use the Add/Modify Enrollments tool to add users or manage enrollments.
Blank or unresponsive Manage Enrollments page
In some organizations and courses, the Manage Enrollments page within the Add/Modify Enrollments tool loads a blank screen when accessed with Chrome. When accessing the same organizations and courses with Firefox, the Manage Enrollments page will load, but the "Change Role" and "Unenroll" buttons are unresponsive. This is a known issue.
To modify enrollments when experiencing this issue, contact the IT Service Desk. The request must originate from the Instructor/Leader in the course/organization and should include the following:
Users do not appear on Manage Enrollments page
The "Modify Enrollments" feature is only applicable to users who were added to the course/organization by the "Enroll Users" feature. There are also some circumstances in which users become inaccessible even though they were originally added by the tool.
In these cases, contact the IT Service Desk. The request should originate from an Instructor/Leader in the course/organization and include the following:
Get help from OIT
Additional resources