Popular Articles

Learn how to easily enroll in Azure Multi-Factor Authentication to secure your devices and data.
Describes the process for updating Windows 10 to a supported version
The PID is Ohio University's way of identifying you without needing to use a sensitive piece of information like your Social Security number. This article will help you locate your PID to access a variety of Ohio University systems.
Find help and resources on getting started and troubleshooting in Blackboard Original.
A summary of Azure Multi-Factor Authentication help resources.
How to reset your OHIO account password.
How to properly access and utilize sensitive data in Microsoft Forms.
Learn how to upload your own photo for the front of your OHIO ID card.
Understand how to get started using the web or mobile version of Blackboard Original for students.
First steps to set up and start using Azure Multi-Factor Authentication.
Learn how to set up your OHIO email account in an email client.
Microsoft is phasing out Basic Authentication because Basic Authentication does not support multi-factor authentication, which is the best practice for information security. To reduce the impact of this change, OIT is proactively migrating potentially affected users to Outlook, the recommended and supported email application.
Connecting to Wi-Fi with devices on Eduroam, Guest Wi-Fi, and how to register a personal device at wireless.ohio.edu
Multi-factor authentication (MFA) protects you against lost or stolen passwords by adding a verification step to your OHIO login with the DUO Mobile application.
Quick access to help and resources for OHIO Accounts, passwords and logins
Minimum system requirements for using Blackboard Learn
Help and Resources for working with VMware Horizon (VDI)
Help and resources page for Microsoft Teams. Contains links to other help articles.
An overview of help and resource topics for Email: Catmail, Microsoft Outlook.
Explains why you are being asked to upgrade Windows
This article will help you decide if Microsoft Forms or Qualtrics is best suited for your needs.
Describes how to reactivate the Authenticator app on a smart phone or tablet after a factory reset or replacing the device.
How to install software on an OHIO managed Windows computer.
Help and resources page for Office 365
Safely store data in Microsoft Groups and OHIO OneDrive accounts.