Body
Overview
How to assign a conversation thread to someone on your team to review and respond to.
Assign
From a conversation thread, go to 'Assign' in the top right-hand corner and select the user you would like to assign it to.
After that thread is assigned to an individual, they will then see an 'Assigned to me' area in their left navigation pane.
Once you have resolved the assignment, you can go up to 'Assign' in the top right-hand corner and remove your assignment or pass on to another individual for review.
Get help from HCOM IT