Prevent Salesforce emails from going to Junk Mail

One time Outlook update to prevent Salesforce emails from going to junk. As a new HCOM student, staff or faculty member who uses Salesforce, please be sure to complete this.

White list Salesforce with Outlook

The Salesforce system may send notifications for various processes, as a new student, staff or faculty member, please be sure to mark Salesforce emails as safe with the following instructions.

• Go to the top ribbon within your outlook and locate ‘Junk’
• Drop down the arrow to the right of it and select ‘Junk E-mail Options...’

• Go to the ‘Safe Senders’ tab
• Click ‘Add’ on the right hand side
• Enter the email address noreply@salesforce.com
• Click ‘OK’
• Click ‘Apply’ in the bottom right hand corner
• Click ‘OK’ in the bottom right hand corner to complete the process

Get help from HCOM IT

• Visit the Medical Education Technology page to create a ticket.