Preparing for Adobe Connect Retirement

This article provides information on preparing for the Adobe Connect retirement, including downloading and saving Adobe Connect meetings, instruction and training modules (SCORM, HTML, Adobe Captivate), hosting files (PDF, MP4, Archive), and alternatives for holding meetings.

Description

Adobe Connect, a former webinar and online meeting provider, is retiring on December 20, 2024. This change will impact Adobe Connect only. No other Adobe products are in scope. The list below highlights the common uses of Adobe Connect and alternative solutions for those uses. If you have questions or need support leveraging the alternative solutions, please contact the IT service desk at servicedesk@ohio.edu.

Plan to make the necessary preparations by December 20, 2024. All content will be archived for six months and will be permanently deleted on June 30, 2025.

Note: Only content owners can save/transfer Adobe Connect content. OHIO IT can answer migration questions but is unable to perform content migration.

Environment

Adobe Connect

Downloading Meeting Recordings

To learn how to download Adobe Connect meeting recordings

• View How to Download Adobe Connect Recordings

or

• Review the section for "Offline recordings in Standard view" from Adobe's Record and play back Adobe Connect meetings page.
  • Under, Start Recording, begin with, To download an Adobe Connect meeting for offline viewing, follow the steps below.

Note: Only the meeting owner can download the meeting.​​(Select the image to increase size)

Hosting Online Meetings 

If you still conduct online meetings in Adobe Connect, please prepare to leverage Microsoft Teams or Microsoft Teams Classes. Learn more about creating and joining a Microsoft Teams meeting, live event, or webinar. 

Instruction and Training Modules (SCORM, HTML, Adobe Captivate) 

• If you worked with the Office of Instructional Design (OID) to create your SCORM content: 
  • Contact a member of the team to explore your options. 
• If you worked with an instructional technologist in the Office of Information Technology (OIT) to create your SCORM content:
  • Complete the Instructional Technology Services Request Form to discuss your options.  
• If you need to move your content independently for future use, below are the available storage options and help content:  
  • Canvas  
    • Using SCORM IN Canvas 
  • OneDrive/SharePoint  
    • Getting Started with OneDrive 

Hosting Files (PDF, MP4, Archive) 

Move the desired content  to an alternative and secure hosting solution like OneDrive/SharePoint. 

• OneDrive/SharePoint  
  • Getting Started with OneDrive 
  • Microsoft Stream pre-recorded and streamed video 
• Panopto  
  • Panopto lecture capture 

Outcome: You should now be able to migrate Adobe Connect content and host meetings alternatively. 

Get Help From OIT

• Visit the Video Conferencing: Adobe Connect page to create a ticket