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911 Services and Wireless Phones
During an emergency, wireless phones may not provide the most timely or accurate location data if used for a 911 emergency call. Calls may be misdirected to the wrong emergency response center or the emergency response center may make errors when determining your location. USE A WIRELESS PHONE ONLY AT YOUR OWN RISK DURING AN EMERGENCY.
Getting Started - User Guide
For a more in-depth guide, please see the full user guide, by visiting the vendor site.
Placing a Call
For information on how to make a call, please see Placing a Call.
How To - Using Your Phone
Register to Wi-Fi
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Push the down button on your keypad to select settings
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Navigate to Wi-Fi
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Unlock settings by pushing **#
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Choose Profile 1
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Choose WLAN Configuration
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SSID: eduroam
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Security mode: PEAP-GTC
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User ID: OHIO email address
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Password: OHIO ID password
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802.11 Mode: Auto
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On call power save: Enabled
Power On/Off Phone
Lock the Phone Keypad
You can lock the keypad so that you don't press keys by mistake.
- Press and hold Zero (0) until you see the message that the keypad is locked.
Unlock the Phone Keypad
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Press Unlock
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Press Zero (0)
Access Main Menu Options
- Press a navigation direction :
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Up - Recents
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Left - Contacts
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Right - Apps
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Down - Settings
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Center - Line view
Adjust Display Brightness
- Choose Settings
- Phone Settings
- Display
- Brightness
- Push left or right on navigation ring to adjust brightness
- Save
Go to Main Screen from Line View
- Press left on navigation ring
Voicemail
Access Voicemail
Left and Right Side Buttons
Adjust ringer, handset, or speaker volume
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Mute/Unmute mic
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Turn Speaker on off
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Place a Call
- Dial the telephone number, including a 9 for an outside call, then press
Answer a Call
- Press or Answer
Disconnect a Call
- Press or then End call
Hold/Resume a Call
Transfer a Call
- Choose
- Transfer
- Enter the target number
- Transfer
Forward your Extension
- Choose Line view
- Press
- Forward all
- Enter the number to which you want to forward all calls.
Remove Forwarding
- To turn off forwarding choose line view
- Select
- Forward off
Access your Call Logs
- Choose Up - Recents
- Missed Calls or Recents
- All missed or All recents.
- To dial, scroll to a listing and press
Access your Phone Book
- Press Contacts
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Ohio University Directory
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Search Directory
Enter Text
Character - Press key one or more times
- Press these keys:
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to enter space 0 , ! ^ ' " |
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to enter / . @ : ; = ? - _ & %
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to enter + * ~ ` < >
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to enter # $ £ ¤ ( ) { } [ ]
Troubleshooting
If you are having issues, contact the IT Service Desk and provide the following information: