Help & Resources: Microphones

Quick access to help, resources and troubleshooting options for classroom microphones

Help Articles

How To 

• Large Classrooms: Operating the microphones for in-room voice amplification usage guide (PDF download)
• Use microphones in classroom (video)  ***Coming Soon***

Troubleshooting 

• If you are unable to hear your voice coming through the speakers in the room, adjust the microphone volume on media control box screen on top of the desk.
• Make sure the microphones are not muted on the media control box on top of the desk. 
• If you experience feedback: 
  • Turn down the volume.
  • Make sure other devices located in the room have their microphones muted.  
• Make sure the stick or lavalier mics are turned on (green light) and not on mute (orange light).
  • There should be a steady green light showing.  
  • An orange light indicates that the microphone is muted. Unmute by quickly pressing the button on the microphone to change it to green. 
• If there is no green light or a flashing green light, then the batteries are low and need to be replaced. 

Get Help From OIT

• Visit the Classroom Assistance Ticket System (C.A.T.S.) page to create a ticket