Classroom Assistance Ticket System (C.A.T.S.)

Tags web-form

Description

The Classroom Assistance Ticket System is a one-stop resource for reporting classroom issues. Instructors, staff, and students can use this system to communicate all classroom concerns including technology issues, broken or missing furniture, classroom temperature, or room size.

Access

Submit a classroom assistance ticket by:

  • Phone: (740) 593-1222
  • Online: ohio.edu/classroom-help
  • Email: servicedesk@ohio.edu
  • Desktop: Classroom Help icon Icon image of a person wearing a microphone headset with "Help" on a banner

Who can access

  • All OHIO instructors, staff, and students can submit a classroom assistant ticket

Additional resources

Get help

  • Visit the Technology Help Center (help.ohio.edu) to get live support, view outages, and browse trainings.

Accessibility

Ohio University strives to make its digital resources and services accessible to all visitors, including those with disabilities who may also be using assistive technology. If special steps are necessary in order to improve the accessibility of experiences for end-users, those steps must be taken. 
 
If you experience a barrier that affects your ability to access OHIO websites, videos, online forums, documents, or other information technology, please let us know
For further information about OHIO's digital accessibility resources, see:

Security

The Ohio University Information Security Office strives to educate and empower the University community to appropriately manage risks and protect OHIO’s information and systems. This effort is facilitated through policies, standards, and information security risk management program, as well as other tools and guidance that are provided to the University community. This modern approach creates a safe computing environment in which the University community can teach, learn, and conduct research. 

For additional information about OHIO’s security resources, see:

Service for creating classroom support tickets 

 
Report a Classroom Issue

Related Articles (1)

OHIO IT regularly updates the technology in centrally scheduled Athens campus classrooms. This page details the last refresh date and the next target refresh date for each centrally scheduled room on the Athens campus.