Technology Help Center

On July 26, 2022, all current OHIO students will be prompted to enroll in Microsoft Azure Multi-Factor Authentication (MFA) when accessing University accounts. For assistance, review how to enroll in Azure MFA or contact the IT Service Desk.

Are you Tech Ready for the semester?

Visit techready.ohio.edu to make sure you're prepared.

Live Support

Mon - Fri: 6:00 a.m. - 10:00 p.m.

Sat - Sun: 10:00 a.m. - 6:00 p.m.

Get Help In Person

View Hours

Bobcat Depot

1 Park Place

Athens, OH 45701

Popular Help Topics

Password help

Forgot password, change password, locked account

Connect to wi-fi

Eduroam, guest wi-fi, device registration

Multi-factor authentication

Setup and reactivation instructions

Email help

Signatures, automatic replies, & other topics

Safe computing

Strong passwords, anti-virus software, & other topics

Teams help

Topics for students, instructors, staff, & guests

How to use the Technology Help Center



Select the bottom-right Full screen square or watch the video on YouTube to increase the video player size.

Technology Training

Request a workshop or consultation or browse our self-training resources.

Outage & Maintenance Information

Get more info on service outages, issues under investigation, and scheduled maintenance.

Regional & HCOM Support

Chillicothe

740.774.7212

ouchelpdesk@ohio.edu

101 University Drive
Chillicothe, OH 45601-0629

Eastern

740.699.1401

ouehelpdesk@ohio.edu

45425 National Road W.
St. Clairsville, OH 43950

Lancaster

740.681.3700

oulhelpdesk@ohio.edu

1570 Granville Pike
Lancaster, OH 43130

Southern

740.533.4569

oushelpdesk@ohio.edu

1804 Liberty Ave.
Ironton, OH 45638

Zanesville

740.588.1526

ouzhelpdesk@ohio.edu

1425 Newark Rd.
Zanesville, Ohio 43701

HCOM

hcomtech@ohio.edu

191 West Union Street
Office Suite 177
Athens, OH 45701