Service Catalog

Categories (18)

Tools that support OHIO accounts, passwords, multi-factor authentication, and single sign-on

Create your own solutions using Microsoft Automate or Microsoft Power Apps, or request a custom IT project

University-owned devices, printers, and software available to faculty, staff, and students

Email and calendar tools, including Catmail, Astra Schedule, Bookings, email lists, and more

Systems related to employee management and HR functions, such as Oracle, Workforce, and MPI

File management and storage tools, including network file storage (shared drive), OnBase, OneDrive, and more

Systems related to finance and purchasing, such as Oracle, Concur, BobcatBUY, Peoplesoft, and more

Information systems including My OHIO Portal, Blackboard, OBI, Power BI, and PeopleSoft

Internet and network services, including remote network access (VPN)

Heritage College OMET provides support to ensure seamless operations of the medical education curriculum. Our service hours are Monday through Friday, 8:00 AM ET to 5:00 PM ET. To submit a ticket for assistance, please e-mail

Popular Microsoft Office 365 tools offered to OHIO students, faculty, and staff

Phone services, including voicemail, virtual fax, softphones, and more

Tools that support automated processes, electronic forms, document retention, and low-code solutions including Microsoft Forms, OnBase, Power Automate and Power Apps

Tools and services that support specialized computing environments, including academic research

Microsoft Forms, REDCap, Qualtrics, and Class Climate

Academic tools that support teaching and learning, including hardware within physical classrooms, testing and proctoring, Blackboard, Top Hat, VoiceThread, Panopto, and more

Video tools, including OULN, Microsoft Stream, Microsoft Teams, YouTube, and Adobe Connect

Request website services or report website-related issues

Services (3)

Digital Accessibility

Digital Accessibility services help to ensure technology solutions and systems are accessible for all OHIO users in accordance with University policies.

Technology Review

A technology review is required for all information technology, communication technology or software purchases/renewals, including "free" services and services developed in house

Create a Ticket

Complete our ticket form and we'll be with you as soon as we can.