Knowledge Base

Categories (22)

Accounts, Passwords, and IDs

Tools that support OHIO accounts, passwords, multi-factor authentication, and single sign-on
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Custom Solutions

Create your own solutions using Microsoft Automate or Microsoft Power Apps, or request a custom IT project
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Devices, Software, & Printing

University-owned devices, printers, and software available to faculty, staff, and students
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Digital Accessibility

Ensure technology solutions and systems are accessible for all OHIO users in accordance with University policies
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Email, Calendar, & Scheduling

Email and calendar tools, including Catmail, Astra Schedule, Bookings, email lists, and more
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Employee Management & HR Systems

Systems related to employee management and HR functions, such as Oracle, Workforce, and MPI
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File Management & Storage

File management and storage tools, including network file storage (shared drive), OnBase, OneDrive, and more
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Finance & Purchasing Systems

Systems related to finance and purchasing, such as Oracle, Concur, BobcatBUY, Peoplesoft, and more
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Go OHIO

The official app of Ohio University
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Information Security

Ensure technology solutions appropriately manage risks and protect both personal and OHIO information and systems
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Information Systems & Reporting

Information systems including OBI, Power BI, and PeopleSoft
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Internet & Network

Internet and network services, including remote network access (VPN)
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Microsoft 365

Popular Microsoft 365 tools offered to OHIO students, faculty, and staff
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Phones

Phone services, including voicemail, virtual fax, softphones, and more
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Process Automation

Tools that support automated processes, electronic forms, document retention, and low-code solutions including Microsoft Forms, OnBase, Power Automate and Power Apps
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Special Computing Environments

Tools and services that support specialized computing environments, including academic research
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Surveys & Forms

Microsoft Forms, REDCap, Qualtrics, and Class Climate
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Teaching & Learning

Academic tools that support teaching and learning, including hardware within physical classrooms, testing and proctoring, Canvas, Blackboard, Top Hat, VoiceThread, Panopto, and more
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Video

Video tools, including OULN, Microsoft Stream, Microsoft Teams, YouTube, and Adobe Connect
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Website Management

Request website services or report website-related issues
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Medical Education Technology

Training materials specific to the curriculum for The Heritage College of Osteopathic Medicine at Ohio University.
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Technology Review

OIT offers technology reviews for all information technology, communication technology, or software purchases/renewals.
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Articles (1)

Understanding and Managing Quarantine Emails

Quarantine emails are messages that are flagged by Ohio University email security system due to suspicious content, potential spam, or security threats such as malware or phishing attempts.