Editing or canceling a reservation using the EMS Web Portal

Description

You can edit or cancel flexspace reservations created in the EMS Web Portal directly within the portal. 

Environment

Mac, PC, web browser

Solution 

1. Once logged into the EMS Web Portal, select My Events on the left menu.

2. Select the Name of your event.

   • To Edit the event

     • Select Edit Reservation Details on the left

       • Edit the Event Details and Customer Detail here

       • Note: To change the day and time of the event, you must cancel the reservation (see below) and recreate the reservation. 

   • To Cancel the reservation

     • Select x Cancel Reservation on the right.

3. Select Save Reservation Details, when finished making updates.

Note: These directions apply to EMS Web Portal flexspace reservations only. To reserve event spaces on campus managed by Conference and Event Services, visit Event Service's Reserve with Virtual EMS. You will need to register to gain access.

Outcome: You should now be able to edit or cancel your EMS reservations directly within the EMS Web Portal.

Get help from OIT

• Visit the Event Management Software: EMS page to create a ticket