Preparing for Adobe Connect Retirement

Description

Adobe Connect, a former webinar and online meeting provider, is retiring on December 20, 2024. This change will impact Adobe Connect only. No other Adobe products are in scope. The list below highlights the common uses of Adobe Connect and alternative solutions for those uses. If you have questions or need support leveraging the alternative solutions, please contact the IT service desk at servicedesk@ohio.edu.

Plan to make the necessary preparations by December 20, 2024. All content will be archived for six months and will be permanently deleted on June 30, 2025.

Note: Only content owners can save/transfer Adobe Connect content. OHIO IT can answer migration questions but is unable to perform content migration.

Adobe Connect Retirement Time line

Now – Dec 19, 2024

December 20, 2024

Dec, 2024 – June 2025

June 30, 2025

OHIO users will have access to Adobe Connect.

OHIO users will be unable to access Adobe Connect.

OHIO IT will archive Adobe Connect content for 6 months.

Adobe Connect will be decommissioned.

Users must save and transfer all desired content to a new technology platform.

Users will be unable to log into Adobe Connect to create new content or access old content.

Users must contact OHIO IT to access archived content before June 30, 2025.

OHIO OIT will be unable to access Adobe Connect. All user content will be permanently deleted.  

Environment

Adobe Connect

Downloading Meeting Recordings

To learn how to download Adobe Connect meeting recordings

or

  • Review the section for "Offline recordings in Standard view" from Adobe's Record and play back Adobe Connect meetings page.
    • Under, Start Recording, begin with, To download an Adobe Connect meeting for offline viewing, follow the steps below.

Note: Only the meeting owner can download the meeting.​​Screen shot of Adobe Connect "Record and playback" instructions. Red boc around the text "Offline recordings in Standard view" and a red arrow pointing to the subheading "Start recording".(Select the image to increase size)

Hosting Online Meetings 

If you still conduct online meetings in Adobe Connect, please prepare to leverage Microsoft Teams or Microsoft Teams Classes. Learn more about creating and joining a Microsoft Teams meeting, live event, or webinar

Instruction and Training Modules (SCORM, HTML, Adobe Captivate) 

Hosting Files (PDF, MP4, Archive) 

Move the desired content  to an alternative and secure hosting solution like OneDrive/SharePoint. 

Outcome: You should now be able to migrate Adobe Connect content and host meetings alternatively. 

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