Desktop and Mobile Device Support
Support for all types of centrally managed end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices are institutionally owned (including loaner equipment) and might be part of a classroom, shared pool, or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.
Service Offerings
- Request classroom device support - Requests technical support for a centrally managed classroom with university-owned devices, including hardware issues, software problems, or configuration needs.
- Request data recovery - Request recovery of data from a failed, corrupted, or damaged university-owned storage device or media.
- Request device support - Requests technical support for a university-owned device, including hardware issues, software problems, or configuration needs.
Information Security & Digital Accessibility
OHIO takes Information Security and Digital Accessibility seriously. Learn more at: