Remote Windows PC Software Management

Description

Remote management of University-owned Windows computers and licensed software applications, including regular updates and security patching.

Access

• All University-owned PCs that are capable of running a mainstream support version of Windows.

Who can access

The best use of this service is the easiest and safest way to obtain University-licensed software and to make sure that software is kept up to date. Configurations are available for:

• Computers issued to individual OHIO faculty and staff

• Shared workstations

• Lab computers

How to request access

• Contact the IT Service Desk or your departmental technician.

Features

• Standard suite of licensed software packages, including Microsoft Office 365.

• Automated operating system updates.

• One-click software installs.

• Simplified troubleshooting steps to fix common issues.

• A streamlined process for setting up new computers or re-imaging existing computers.

• Helps ensure computers are properly protected against cyber threats.

Base image install

• Microsoft Office 365 

  • Word, Excel, PowerPoint, Outlook, OneDrive for Business, OneNote, Access, Teams

• Endpoint Security and Control (Anti-Virus Software)

• OS installed Apps

User-installable applications via the Software Center app

• VMware Horizon Client

• Google Chrome

• Mozilla Firefox

• OHIO Campus VPN Client

• Adobe Reader

• Adobe Pro DC

• Adobe Connect Add-in

• AirMedia

• Java

• Oracle Client

• PGP Desktop Encryption

• SPSS

  • Statistics 26

  • Amos 26

Additional resources

Join the Computer and Device Support Advisory Community

• The Computer and Device Support Advisory Community is open to OHIO students, faculty, and staff who have an interest in computer support, virtual desktops, digital signage, and other devices managed by the University.

Service support

• Computer and Device Support Service Level Agreement

• To learn more about what a given service has planned, visit the IT Services Roadmap page to view all available roadmaps.

• Help & Resources - Remote Windows PC Software Management

Get help

• Visit the Technology Help Center (help.ohio.edu) to get live support, view outages, and browse trainings.

Accessibility

Ohio University strives to make its digital resources and services accessible to all visitors, including those with disabilities who may also be using assistive technology. If special steps are necessary in order to improve the accessibility of experiences for end-users, those steps must be taken. 
 
If you experience a barrier that affects your ability to access OHIO websites, videos, online forums, documents, or other information technology, please let us know. 
For further information about OHIO's digital accessibility resources, see:

• Digital Accessibility

• Office for University Accessibility

• Student Accessibility Services

• Ohio University's IT Accessibility Policy

Security

The Ohio University Information Security Office strives to educate and empower the University community to appropriately manage risks and protect OHIO’s information and systems. This effort is facilitated through policies, standards, and information security risk management program, as well as other tools and guidance that are provided to the University community. This modern approach creates a safe computing environment in which the university community can teach, learn, and conduct research. 

For additional information about OHIO’s security resources, see:

• Resources for students 

• Resources for faculty and staff 

• Resources for researchers