Request TDX Crash Course

Description

This service is used to request a one-on-one or Team training. Presumptive materials presented cover the basic operation of a ticketing user in the Team Dynamix Environment. More tailored instruction available upon request.

Who can access

• Faculty/staff: All may request

How to request access

• To request a token for use, please submit a ticket and fill out all information requested.

Features

• Basic TDX Navigation 

• Work organization and tracking within TDX

• Ticket Anatomy, Searching and Reporting, Tasks and Escalations