Outlook on the web (Catmail.ohio.edu)
Outlook for Windows
Outlook for Mac
Option 1: Add the shared folder to your list
Log into https://catmail.ohio.edu with your own OHIO ID and password.
Right-click on Folders in the left menu.
Select Add shared folder.
Enter the email address of the shared mailbox or calendar and select Add.
Your shared mailbox/calendar will appear in your expanded folder list below your personal folders.
Option 2: Log in directly
Visit https://outlook.office365.com/mail/address@ohio.edu
Replace address@ohio.edu with your shared mailbox address
Log in using your own OHIO ID and password.
Use the app launcher icon near the top of your Outlook window to choose either Mail or Calendar.
Select the File tab.
Select Account Settings.
Choose Account Settings from the drop-down.
Select Change.
Select More Settings at the bottom right.
Select the Advanced tab.
Select the Add button.
Enter in the mailbox name you received from the Technology Help Center > Select OK.
Select Apply > Select OK.
Select Next > Select Finish.
Close the Account Settings window.
In Outlook, navigate to Tools > Accounts
Under your account, select Advanced
Select the Delegates tab
Just below the “Open these additional mailboxes” section, select the “+“ in the bottom-left corner
Enter the shared mailbox’s email address and then select the appropriate account
Select Add, and then select OK
If prompted to allow an "autodiscover" connection, select Always use my response for this server, and then select Allow.
Close the Accounts dialog box
Shortly, you should see the mailbox appear on the left side of Outlook underneath your mailbox
Visit the Shared Mailboxes and Calendars: Microsoft 365 page to create a ticket