Description
How to resolve being redirected to the login page after selecting "Go To Next" on the How It Works page.
Environment
PC and Mac
Solution
Change your third-party cookie settings. For the most up-to-date instructions on enabling cookies, please refer to Proctortrack’s browser troubleshooting guide. NOTE: OIT does not recommend using Safari, Microsoft Edge, or Internet Explorer with Proctortrack.
If you continue experiencing login issues after adjusting your cookie settings, please contact Proctortrack support for assistance. Live chat, phone, and email support are available 24/7/365.
Outcome: You should now be able to continue past the Go To Next page.
Get help
If Proctortrack support is unable to resolve your issue or you encounter problems related to your LMS course settings, you may submit a ticket to OIT for additional assistance.
Additional resources