Online Proctoring: Proctorio

Description

Online Proctoring is a fee-based service that allows students to take a proctored exam on their own device from a location of their choosing if their instructor has enabled the feature for their course. 

Proctorio provides 24/7/365 support for faculty and students. If you or your students experience issues with Proctorio, contact Proctorio support first through live chat, phone, or email. This is the fastest way to resolve technical issues. Proctorio is available to all OHIO users effective July 1, 2026, with a student-pay model of $3 per exam.

Instructors

• Learn more about getting started with Proctorio

Students

• Learn more about getting started with Proctorio

Who can access

• Current instructors and students

How to access

• Instructors: All LMS courses are configured to use Proctorio. For more information about configuring a Canvas exam for Proctorio see the Getting Started section of the Help and Resources page for Online Proctoring. 

• Students: You can only use online proctoring if your instructor has enabled it for your course.

Features

Automated proctoring ($3 per test) 

• Proctorio uses automated proctoring powered by artificial intelligence to monitor exam sessions and flag potentially suspicious activity for instructor review. 

• Proctorio operates as a browser extension (no separate application required) and integrates directly with Canvas quizzes and exams. 

• Student requirements:  

• A Windows, Mac, or Chromebook computer 

• Supported internet browser 

• Webcam and microphone: 

• Photo ID (if required by instructor) 

• High-speed internet connection 

• Installation of the Proctorio extension 

Available for Canvas tests and exams 

Depending on how the instructor configures the exam, Proctorio may record and analyze: 

• Video and audio recordings  

• Screen recordings  

• Browser activity  

• Identity and ID verification images  

• Exam metadata  

• Device and Connection information 

Note: Proctorio uses automated systems to flag events for review; flagged behavior does not automatically indicate misconduct. 

Data and Privacy 

• All data is encrypted on the device before it is sent anywhere. Only authorized staff at the institution can access it. Proctorio cannot view assessment data. 

• Data is processed on the device itself and is not sent to outside companies for processing. 

• Assessment data is not sold, shared with third parties, or used to train AI models. 

• For more information, review Proctorio’s Privacy Policy. 

Additional resources

Join the Teaching and Learning Advisory Community

• The Teaching and Learning Technologies Advisory Community is open to OHIO students, faculty, and staff who have an interest in teaching and learning technologies. 

Service support

• Help & Resources: Proctorio

Get help

• For Proctorio specific help, please contact the support team at Proctorio.

• Visit the Technology Help Center (help.ohio.edu) to get live support, view outages, and browse trainings.

Accessibility

Ohio University strives to make its digital resources and services accessible to all visitors, including those with disabilities who may also be using assistive technology. If special steps are necessary in order to improve the accessibility of experiences for end-users, those steps must be taken. 
 
If you experience a barrier that affects your ability to access OHIO websites, videos, online forums, documents, or other information technology, please let us know. 
For further information about OHIO's digital accessibility resources, see:

• Digital Accessibility

• Office for University Accessibility

• Student Accessibility Services

• Ohio University's IT Accessibility Policy

Security

The Ohio University Information Security Office strives to educate and empower the University community to appropriately manage risks and protect OHIO’s information and systems. This effort is facilitated through policies, standards, and information security risk management program, as well as other tools and guidance that are provided to the University community. This modern approach creates a safe computing environment in which the University community can teach, learn, and conduct research. 

For additional information about OHIO’s security resources, see:

• Resources for students 

• Resources for faculty and staff 

• Resources for researchers