Setting up your Catmail account in an email client

Description

How to set up your email for use in an email client on a computer or mobile device.

Environment

Android, iOS, PC, Mac, Outlook

Mobile Devices: Outlook for iOS and Android 

1. To access your OHIO email and calendar on a mobile device, download and install the free Microsoft Outlook app from your device's app store: 

   • Outlook for iOS

   • Outlook for Android

2. The first time you open the app, it will prompt you to set your account up. Enter your full OHIO email address. When prompted, log in with your OHIO ID and password. 
   
   
   
   If you would like to use your device's built-in mail and calendar apps, generic settings are available; however, we cannot guarantee full compatibility for any app other than Outlook. 

Outcome: You should now be able to access your OHIO email and calendar on your mobile device.

Outlook for Windows and Mac 

Office 365 Outlook first-time setup 

1. Start Outlook. 

2. When prompted, enter your OHIO email address and OHIO password. 

3. Outlook should perform the rest of the setup automatically. 

Adding your OHIO account to an existing Outlook setup 

If you were already using Outlook with another email account, follow these steps to add your OHIO account. 

Generic settings

We recommend using Outlook, Outlook Mobile, or Outlook on the Web. They are easier to set up and more reliable than other apps/clients. If you choose not to use Outlook, keep the following in mind: 

• Your client must use Microsoft's Modern Authentication. IMAP/POP or Exchange Active Sync clients that use Basic Authentication will not work. 

• Non-Microsoft clients may not support all of our system's features. 

• Many third-party email/calendar apps are no longer supported by Microsoft. We recommend switching to Outlook.  

Generic settings 

Get help from OIT

• Visit the Email: Catmail, Microsoft Outlook page to create a ticket