Resolving unreadable MathType content in Blackboard Original

Description

Users report intermittent display issues with content created by the MathType equation editor in Original Courses. Sometimes equations, formulas, and text composed with the math editor is overlapping and jumbled upon save, leaving the content unreadable.

Environment

PC and Mac, MathType content

Solution 

  The following workarounds are reported to be effective in some instances: 

  • Create a new formula using a font size of 16px or lower and save. 

  • Open a currently corrupted formula, adjust the font size to 16px or lower and re-save. 

Outcome: You should now be able to improve the content display in MathType equations.

Get help from OIT

Additional resources

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Details

Article ID: 240
Created
Thu 3/24/22 3:14 PM
Modified
Tue 8/30/22 1:17 PM