If you are unable to connect to Wi-Fi or a mobile network on your phone, you can use a one-time password code on the Microsoft Authenticator app to authenticate. Authenticating this way does not require your phone to be connected to a network.
Phone with Microsoft Authenticator app installed
PC, Mac
Any online application requiring your OHIO email and password (Catmail, Blackboard, etc.) will present you with a single sign-on screen.
Enter your OHIO email and password.
If prompted to authenticate, select I can’t use my Microsoft Authenticator app right now.
In the Verify your identity options, select Use a verification code.
On your phone, open the Microsoft Authenticator app.
In your smartphone’s Authenticator app, select your Ohio University account from the main screen.
In the Authenticator app, under one-time password code, you’ll see a six-digit code.
Enter this six-digit code into the single sign-on screen and select the verify button.
Outcome: You have successfully authenticated with a one-time password code. You should now be able to access the online service.
Visit the Multi-Factor Authentication: Azure page to create a ticket.
View all Help & Resources: Multi-Factor Authentication: Azure.