Description
Custom Microsoft 365 email address that lets one or more individuals send and receive mail using that address rather than their personal address. Can also be used for calendar appointments.
Access
Who can access
How to request access
Shared email request
Submit a Technology Help Center ticket with the following information ready:
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Mailbox address: The part that goes in front of "@ohio.edu."
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Mailbox name: What people will see if they look up your shared mailbox in Outlook or Outlook on the Web.
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Owner(s): The OHIO email address of each person who will manage the shared mailbox.
Shared calendar request
Submit a Technology Help Center ticket with the following information ready:
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Calendar name: What people will see if they look up your shared calendar in Outlook or Outlook on the Web
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Owner(s): The OHIO email address of each person who will manage the shared calendar.
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Users: The OHIO email addresses of everyone who needs to access the shared calendar.
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User Permissions: For each user, please specify how much access they should have:
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Available only - Can see blocks of time only. Usually not necessary as it’s the default permission.
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Limited details - Can see date, time, subject, location.
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Full details / Reviewer - Can see date, time, subject, location, attendees, meeting content.
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Author - Has same privileges as Reviewer and can create items and modify and delete entries they created.
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Editor - Has same privileges as Author and can modify and delete entries created by others.
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Calendar delegate - Has same privileges as Editor and can respond to meeting requests on behalf of the calendar owner.
Features
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Multiple owners: One or more Catmail users can access a shared mailbox.
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Single identity: A shared mailbox works just like a regular inbox for email and calendar.
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Custom name: Mailbox address and "name" can be customized when the mailbox is first created.
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Continuity: Because a shared mailbox is not tied to a personal email account, it can remain available even if the original owner leaves the University or changes roles.
Additional resources
Get help
- Visit the Technology Help Center (help.ohio.edu) to get live support, view outages, and browse trainings.
Accessibility
Visit the following Microsoft support pages for information about accessibility features available in Email and Calendar:
Ohio University strives to make its digital resources and services accessible to all visitors, including those with disabilities who may also be using assistive technology. If special steps are necessary in order to improve the accessibility of experiences for end-users, those steps must be taken.
If you experience a barrier that affects your ability to access OHIO websites, videos, online forums, documents, or other information technology, please let us know.
For further information about OHIO's digital accessibility resources, see:
Security
The Ohio University Information Security Office strives to educate and empower the University community to appropriately manage risks and protect OHIO’s information and systems. This effort is facilitated through policies, standards, and information security risk management program, as well as other tools and guidance that are provided to the University community. This modern approach creates a safe computing environment in which the university community can teach, learn, and conduct research.
For additional information about OHIO’s security resources, see: