Virtual Fax

Tags Phones


Send and receive faxes via email or over the web.



  • Standard use of the Fax service is free of charge. However, additional functionality, such as adding an analog phone line or accessing the XMediusFAX app, incur additional fees. Contact the IT Service Desk for more information. 

Who can access

  • Ohio University faculty and staff are eligible for fax.

How to request access

To send a fax via email or web, no request is needed.

Contact the IT Service Desk to request any of the following:

  • An incoming fax number for email/web delivery

  • An analog phone line for a traditional fax machine (fee applies)

  • XMediusFAX app for a departmental printer (fee applies)


  • Send faxes via email or web upload

  • Can be configured to accept incoming faxes

  • Paper documents can be faxed by scanning into a compatible format and then using either email or web upload

Supported formats

  • PDF

Paper faxes

As part of its commitment to sustainability, Ohio University discourages the use of paper faxes. If you must send or receive a conventional paper fax, you will need to use a departmental printer that has the XMediusFAX app installed. Contact the IT Service Desk for more information.

  • JPG

  • GIF

  • HTML

  • RTF

  • Word

  • Excel

  • PowerPoint

Additional resources

Service support

Get help

  • Visit the Technology Help Center ( to get live support, view outages, and browse trainings.


Ohio University strives to make its digital resources and services accessible to all visitors, including those with disabilities who may also be using assistive technology. If special steps are necessary in order to improve the accessibility of experiences for end users, those steps must be taken. 
If you experience a barrier that affects your ability to access OHIO websites, videos, online forums, documents, or other information technology, please let us know
For further information about OHIO's digital accessibility resources, see:


The Ohio University Information Security Office strives to educate and empower the University community to appropriately manage risks and protect OHIO’s information and systems. This effort is facilitated through policies, standards, an information security risk management program, as well as other tools and guidance that are provided to the University community. This modern approach creates a safe computing environment in which the university community can teach, learn, and conduct research. 

For additional information about OHIO’s security resources, see:

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Service ID: 69
Wed 12/15/21 3:07 PM
Tue 5/24/22 11:50 AM