Resetting your OHIO account password

Description

If you have forgotten or lost your password, or if you have responded to a malicious email, you should reset your password.

Environment

Any account or device that uses your OHIO account login

Solution 

Self-serve reset

  • Visit account.ohio.edu to reset your password.  

    • NOTE: The password reset link on the University's Office 365 login page currently does not work. You must use account.ohio.edu to reset your password. 

Outcome: You should now have access to your account.

Alternate way to reset your password

  • To verify your identity for password reset purposes, you will need to bring a photo ID to one of the following locations.
    • Athens Campus

      • Bobcat Depot - Baker Center 112 

    • Regional Campuses

      • Eastern: Shannon Hall, Room 227 - Eastern Campus Lab Annex 

      • Chillicothe: Bennett Hall - Computer Lab 

      • Lancaster: Herrold Hall, Brasee Hall, Student Services 

      • Southern: Academic Center Building, Room 210 - Open Computer Lab 

      • Zanesville: Elson Hall, Room 102 - Help Desk 

  • If you are unable to travel to one of the above locations, please contact the IT Service Desk to discuss alternate methods of verifying your identity. 

  • Faculty and staff: If your department has a technician assigned to it, that individual can also reset your password for you.

Get help from OIT

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Details

Article ID: 145
Created
Tue 3/22/22 3:29 PM
Modified
Tue 5/24/22 1:45 PM