Signing out of Cisco Finesse

Tags Phones

Description

At the end of your shift, you will need to make yourself Not Ready and sign out of the application.

Environment

PC, Mac, web browser

Solution 

  1. Select the Ready drop-down arrow below your name and choose Not Ready.

  2. Select Sign Out at the top right of the page. Thumbnail

  3. Note for Student Workers and Extension Mobility Users: On your phone press the Settings/Gear button and press the down arrow on the Navigation Pad to select the Extension Mobility application. Select Yes to log out of the phone profile.

Outcome: You should now be able to log out of Cisco Finesse.

Get help from OIT

Was this helpful?
0 reviews
Print Article

Details

Article ID: 337
Created
Tue 4/26/22 4:13 PM
Modified
Wed 5/25/22 9:46 AM