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Learn how to manage your phone with Cisco Unified communications by using call forwarding and modifying your settings.

This article describes Microsoft Team’s support for providing 911 emergency calling location information in the United States. With this support, Teams users can provide the most precise dispatchable location information possible when making emergency calls. However, it is recommended that you use a mobile phone or available landline for making 911 calls.

Learn how to troubleshoot common issues and when to contact the IT Service Desk when using the RedSky MyE911 app.

Learn how to log in to the RedSky MyE911 app on your device.

Learn how to update your location in the RedSky MyE911 app.

Ohio University provides land line telephone service in faculty and staff offices, conference rooms, and other public areas on all campuses. If you will be working from home, you can access your phone and voicemail remotely, including call forwarding. This article will cover all situations and help connect you with the right resources for your telephone needs.

View all help resources for Incoming Call Management: Cisco Finesse.

Learn how to sign out of Cisco Finesse when you complete your workday.

Learn how to set your availability in Cisco Finesse.

Learn how to answer calls using Cisco Finesse.

Learn how to log in to Cisco Finesse on your phone or web browser.

Users can find information on how to make specific call types from their campus phone.