Table of contents
Overview
The following list of software and hardware was developed by the Office of Information Technology (OIT) to define what software is supported by OIT, as well as what hardware is required to use the software we support. To provide users with high quality support and cost-effective service, OIT limits the amount and type of supported software; however, technicians will give their best effort to support older products. This list is intended to be a "living" list, meaning it will be under review and updated regularly.
Environment
PC, Mac, mobile device, web browser
Below are the minimum hardware requirements for university-owned devices to receive support from OIT:
- Intel Core (i5, i7) processors, 8th generation or newer, or equivalent
- 8 GB of RAM
- Dual Band spectrum (2.4 GHz and 5 GHz) with 802.11ac or 802.11n
Use Windows Operation System and PC Info to find your hardware information.
Visit How to Identify my Intel Processor to determine generation of processor.
- Intel Core (i5, i7) processors, 8th generation or newer, or equivalent; and M1/M2 processors
- 8 GB of RAM
- Dual Band spectrum (2.4 GHz and 5 GHz) with 802.11ac or 802.11n
Use Apple's About this Mac feature to find your hardware information.
The specifications below detail mobile device operating system requirements to receive support on university-owned devices. Support is limited to the configuration of Microsoft 365, Google Workspace, and OHIO WIFI on devices, and basic troubleshooting.
- Android 8.x (Oreo) and later
- Apple iOS 14.x and later
Below is a list of software supported by OHIO IT. For specialized academic software, contact your faculty or teaching assistants for more information.
Note: Supported means it is patched, maintained, and upgraded in accordance with the patch management standard.
| Type of software |
Minimum supported |
| Desktop/Laptop OS |
Windows 10
Mac OS
|
| Web Browsers |
Google Chrome
Microsoft Edge
Mozilla Firefox
Safari
|
| Media Player |
VLC Media Player
QuickTime
Microsoft Windows Media Player
|
| Media & Design Tools |
Adobe Creative Cloud
GIMP 2.0
|
| Microsoft |
Access
Excel
Net3.5
OneNote
Outlook
PowerPoint
Project
Publisher
SharePoint
Teams
Word
Visio
Visual C++
Visual Studio
|
| Video Conferencing/Collaboration |
Microsoft Teams |
| Compliance |
Alertus Desktop Alert |
| Runtime |
Java 8 (64-bit) |
| Apple |
Activity Monitor
AirPort Utility
App Store
Audio MIDI Setup
Automator
Bluetooth File Exchange
Bonjour
Books
Boot Camp Assistant
Calculator
Calendar
Chess
Dictionary
Digital Color Meter
Disk Utility
FaceTime
FindMy
Font Book
GarageBand
Grapher
Home
Image Capture
iMovie
Keychain Access
Keynote
Launchpad
Mission Control
Music
News
Numbers
Pages
Photos
Podcasts
Preview
Screenshot
Script Editor
Siri
Stock
Time Machine
TV
VoiceMemos
|
| Utilities |
Antivirus/Anti-spyware:
- Systems Center Endpoint Protection for Windows (university owned computers)
- Microsoft Defender for Endpoint (Mac) (university owned computers)
- Windows Defender
Whole Disk Encryption:
- BitLocker (Windows)
- FileVault (Mac)
- PGP
Secure File Transfer (SFTP) and Secure Shell (SSH) Utilities:
- Fetch (Mac)
- Open SSH (Mac)
- PuTTY
- Terminal Utility (Mac)
PDF Utilities:
- Adobe Acrobat Reader
- Adobe Acrobat Pro
- Preview (Mac)
- Native Windows PDF viewers
|
| Desktop virtualization tools |
VMware Horizon
Parallels Desktop for Mac
|
| Remote access |
OHIO VPN Services |
Additional information:
- Hardware manufactured by unknown vendors will be supported on a case-by-case basis.
- IT Support personnel will not open the case on any laptop to install peripherals or memory when there may be warranty restrictions.
- OIT will not support any pre-releases of software (i.e., no alpha or beta releases).
- OIT supports all software listed in the Service Catalog that does not appear on this list.
Software life cycle chart
Confused about when to upgrade your software? Use the OIT provided Software Life Cycle tool to learn about when software applications are recommended, near the end of life, or should be upgraded.
Get help from OIT