Service Catalog

Categories (19)

Accounts, Passwords, and IDs

Tools that support OHIO accounts, passwords, multi-factor authentication, and single sign-on

Custom Solutions

Create your own solutions using Microsoft Automate or Microsoft Power Apps, or request a custom IT project

Devices, Software, & Printing

University-owned devices, printers, and software available to faculty, staff, and students

Email, Calendar, & Scheduling

Email and calendar tools, including Catmail, Astra Schedule, Bookings, email lists, and more

Employee Management & HR Systems

Systems related to employee management and HR functions, such as Oracle, Workforce, and MPI

File Management & Storage

File management and storage tools, including network file storage (shared drive), OnBase, OneDrive, and more

Finance & Purchasing Systems

Systems related to finance and purchasing, such as Oracle, Concur, BobcatBUY, PeopleSoft, and more


The official app of Ohio University.

Information Systems & Reporting

Information systems including OBI, Power BI, and PeopleSoft

Internet & Network

Internet and network services, including remote network access (VPN)

Medical Education Technology

Heritage College OMET provides support to ensure seamless operations of the medical education curriculum. Our service hours are Monday through Friday, 8:00 AM ET to 5:00 PM ET. To submit a ticket for assistance, please e-mail

Microsoft 365

Popular Microsoft 365 tools offered to OHIO students, faculty, and staff


Phone services, including voicemail, virtual fax, softphones, and more

Process Automation

Tools that support automated processes, electronic forms, document retention, and low-code solutions including Microsoft Forms, OnBase, Power Automate and Power Apps

Special Computing Environments

Tools and services that support specialized computing environments, including academic research

Surveys & Forms

Microsoft Forms, REDCap, Qualtrics, and Class Climate

Teaching & Learning

Academic tools that support teaching and learning, including hardware within physical classrooms, testing and proctoring, Canvas, Blackboard, Top Hat, VoiceThread, Panopto, and more


Video tools, including OULN, Microsoft Stream, Microsoft Teams, YouTube, and Adobe Connect

Website Management

Request website services or report website-related issues

Services (6)

Classroom Help Now Ticket

Service for creating classroom support tickets

College of Arts & Science Tech Help

Arts & Sciences faculty, staff, and students can submit this form to get tech help. We'll be in touch with you soon!

Digital Accessibility

Digital Accessibility services help to ensure technology solutions and systems are accessible for all OHIO users in accordance with University policies.

Information Security

The Information Security Office provides various services that educate and empower the University community to appropriately manage risks and protect OHIO’s information and systems.

Technology Review

A technology review is required for all information technology, communication technology or software purchases/renewals, including "free" services and services developed in house

Create a Ticket

Complete our ticket form and we'll be with you as soon as we can.