Description
Adobe Acrobat Pro is a PDF solution available to all Faculty and Staff. Adobe Acrobat Pro licenses are also available for other employees and for specific labs/shared workstations by request. Adobe Acrobat Pro can be installed on University-owned computers after installing Adobe Creative Cloud.
Environment
University-Owned Macs and University-Owned Windows PCs
Solution
Mac
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Uninstall all versions of Adobe Acrobat or Adobe Reader on your computer.
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Close all open browsers and all Microsoft 365 applications.
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Open Self Service and install Adobe Creative Cloud
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Open the newly installed Adobe Creative Cloud application.
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Sign in to Adobe Creative Cloud with your OHIO account.
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Select Browse in the left column and select the Adobe category in that column. Find Adobe Acrobat DC in the right column and click Install.
Windows/PC
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Uninstall all versions of Adobe Acrobat or Adobe Reader on your computer.
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Close all open browsers and all Microsoft 365 applications.
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Open Software Center and install Adobe Creative Cloud.
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Open the newly installed Adobe Creative Cloud application.
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Sign in to Adobe Creative Cloud with your OHIO account.
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Under Apps, locate Acrobat and click Install.
Outcome: You should now be able to install Adobe Acrobat Pro DC on a University-owned computer.
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