Installing Adobe Acrobat Pro DC on a University-owned computer

Description

Adobe Acrobat Pro DC is a PDF solution available to all Faculty and Staff. Adobe Acrobat Pro DC licenses are also available for other employees and for specific labs/shared workstations by request. Adobe Acrobat Pro DC can be installed on University-owned computers after installing Adobe Creative Cloud.

Environment

University-Owned Macs and University-Owned Windows PCs

Solution 

Mac

1. Uninstall all versions of Adobe Acrobat or Adobe Reader on your computer.

2. Close all open browsers and all Microsoft 365 applications.

3. Open Self Service and install Adobe Creative Cloud

4. Open the newly installed Adobe Creative Cloud application.

5. Sign in to Adobe Creative Cloud with your OHIO account.

6. Select Browse in the left column and select the Adobe category in that column. Find Adobe Acrobat DC in the right column and click Install.

Windows/PC

1. Uninstall all versions of Adobe Acrobat or Adobe Reader on your computer.

2. Close all open browsers and all Microsoft 365 applications.

3. Open Software Center and install Adobe Creative Cloud.

4. Open the newly installed Adobe Creative Cloud application.

5. Sign in to Adobe Creative Cloud with your OHIO account.

6. Under Apps, locate Acrobat and click Install.

Outcome: You should now be able to install Adobe Acrobat Pro DC on a University-owned computer.

Get help from OIT

• Visit the Adobe Acrobat Pro DC page to create a ticket