Help & Resources: Proctortrack

Table of Contents

• Students
  • Troubleshooting exam access
  • Troubleshooting issues during exams
• Instructors

Help Articles

Students

• Getting started with Proctortrack (Students)

Troubleshooting exam access

• Resolving an "Access Denied" banner
• Troubleshooting connecting to the Proctortrack app
• Troubleshooting registration and login issues
• Troubleshooting exam passwords

Troubleshooting issues during exams

• Troubleshooting Internet browsers
• Troubleshooting test uploads
• Troubleshooting your microphone
• Troubleshooting slow speeds on Mac

Instructors

• Getting started with Proctortrack (Instructors)

Get help from OIT

• Visit the Online Proctoring: Proctortrack page to create a ticket

• Visit the Technology Resources and Training page for an OIT training

Additional Resources

• Student guide: Taking an online proctored exam via ProctorTrack (DOCX)

• Online proctoring - Instructor guide for Proctortrack (PPTX)

• How to take an exam (video posted on Panopto)