Setting up email and SMS voicemail notifications

Tags Phones


Learn how to set up voicemail notifications for email and SMS. Refer to a list of addresses for common cellphone carriers. 


Mac, PC, web browser 


To receive email or text message notifications when new voicemail messages arrive, follow these steps: 

  1. If you are off-campus, make sure you are connected to the VPN

  1. In your web browser go to and login in with your OHIO ID and password. 

  1. Once logged in, select the Settings button at the top of the page. This should open a new browser page. 

  1. Go to Notification Devices and select View Notification Devices

  1. Select the SMTP link

  1. Put a check box in Notification Enabled 

  2. Enter your email address or the email-to-SMS address for your phone.

  3. To receive notifications both via email and SMS, enter both addresses separated by a comma. 
    Example of an email-to-SMS entry would be "" for AT&T or ""). More txt addresses can be found on the bottom of this document. 

            SMTP notification enabled checkbox checked

       9. Select Save at the top or bottom of the page. 

Email-to-SMS addresses for common cell carriers 

If your phone number is (555) 555-5555, then your email-to-SMS address would be: 

Outcome: You should now be able to receive email or a text message notifications for a voicemail.

Get help from OIT

  • Visit the Voicemail service page to create a ticket

Additional Resources 

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Article ID: 166
Wed 3/23/22 1:38 PM
Tue 5/24/22 2:11 PM