Getting Started with: Cisco 7925G IP Phone and Features

Tags Phones

Table of Contents

911 Services and Wireless Phones

During an emergency, wireless phones may not provide the most timely or accurate location data if used for a 911 emergency call. Calls may be misdirected to the wrong emergency response center or the emergency response center may make errors when determining your location. USE A WIRELESS PHONE ONLY AT YOUR OWN RISK DURING AN EMERGENCY. 

Getting Started - User Guides

Placing a Call

For information on how to make a call, please see Placing a Call.

How to - Using Your Phone

Register to Wi-Fi 

  1. Push the down arrow button on your keypad to select the picture of the toolbox for settings 

  1. Navigate to Network Profiles 

  1. Unlock settings by pushing **# 

  1. Choose Profile 1 and push view 

  1. Choose WLAN Configuration and push view 

  1. SSID: eduroam 

  1. Security Mode: PEAP 

  1. UserName: OHIO email address 

  1. Password: OHIO ID password 

  1. 802.11 Mode: Auto-a 

  1. Call Power Save Mode: U-APDS/PS-Poll 

  1. Prompt Mode: Disabled 

Power On/Off Phone 

  • Press Power Button and hold until the phone powers on or off. Thumbnail 

  

How To - Features

Access Phone Features 

Press Options for feature list: 

  • Press number key for feature or 

  • Scroll to feature and press  Thumbnail 

Access Main Menu Options 

Press a navigation arrow for: 

  • Directory Menu (Book) 

  • Line View (Phone) 

  • Settings Menu (Tools) 

  • Service Menu (World) 

Press number key for menu option. 

Adjust Display Brightness 

  1. Choose Settings
  2. Phone Settings
  3. Display Settings
  4. Press and select Display Brightness
  5.  Or Select Up or Down Arrow Key, then press SaveThumbnail or Thumbnail   

Go to Main Screen from Line View 

  • Press   Thumbnail (left arrow) 

Place a Call 

  • Dial the telephone number, including a 9 for an outside call, then press Thumbnail 

Answer a Call 

  • Press Thumbnail Answer, or Thumbnail 

Disconnect a Call 

  • Press Thumbnail or End Call 

Hold/Resume a Call 

  • Press Hold or Resume. 

Transfer a Call 

  1. Choose Options
  2. Transfer, enter the target number
  3. Then press Options,  Transfer again. 

Forward your Extension 

Choose Options > CFwdAll. Enter the number to which you want to forward all calls. To cancel, choose Options > CFwdAll. 

Use your Call Logs 

Choose Directory (Book) > Missed Calls, Received Calls, or Placed Calls.

To dial, scroll to a listing and press Dial or Thumbnail 

Entering Text 

  • Character - Press key one or more times  
  • Space - Press Thumbnail 
  • Number - Press the number key 
  • Press these keys: 
    •  

      Thumbnail   to enter * + - / = \ : ; 

    • Thumbnail  to enter space , . ` ? | _ ~ `  

    • Thumbnail  to enter # ? ( ) [ ] { } 

    • Thumbnail  to enter ! @ < > $ % ^ & 

Access your Phone Book 

  • Press Ph Book or Directory > Phone Book. 

Shortcut Keys and Buttons

Description 

Button 

Toggle ringer to vibrate or ring 

 

Press and hold  Thumbnail 

  

Adjust ringer, handset, or speaker volume 

Press  Thumbnail  up or down 

Mute/unmute your phone 

Press  Thumbnail  to toggle 

Activate speaker or handset 

 

Press and hold  Thumbnail 

  

Access voice messages 

Press and hold  Thumbnail 

  

Lock/unlock keypad 

To lock, press and hold Thumbnail .

 Press Unlock or OK to unlock 

 

Softkey Definitions

Softkey 

Definition 

AbbrDial 

Dial using a speed dial index number 

Barge 

Add yourself to a call on a shared line 

Callback 

Receive notification when a busy extension becomes available 

CFwdAll 

Set up/cancel call forwarding 

ConfList 

View Conference participants 

Confrn 

Create a conference call 

DND 

Turn on/off Do Not Disturb (DND) 

EditDial 

Edit a number in a call log 

GPickUp 

Answer a call that is ringing in another group or on another line 

HLog 

Log in or out of your hunt group 

iDivert 

Send a call to your voicemail 

Join 

Join several call already on a single line to create a conference 

MCID 

Report suspicious calls 

Meetme 

Host a Meet-Me conference call 

Message 

Access you voicemail 

Park 

Store a call using Call Park 

Ph Book 

Open your Phone Book 

PickUp 

Answer a call in your group 

QRT 

Submit call problems to the system administrator 

Remove 

Remove a conference participant 

Trnsfer 

Transfer a call 

 

Phone Screen Icons

Line and Call States 

Icon 

Description 

Thumbnail 

Call on hold 

Thumbnail 

Shared line in use 

Thumbnail 

Call forwarding enabled 

Thumbnail 

Incoming call, or BLF-monitored line is ringing (BLF Pickup only) 

Thumbnail 

BLF-monitored line is in use 

Thumbnail 

BLF-monitored line is idle 

Thumbnail 

BLF-monitored line is in Do Not Disturb state 

Thumbnail 

Speed-dial, call log, or directory listing 

Thumbnail 

Intercom line in idle state 

Thumbnail 

Intercom line in one-way audio 

Thumbnail 

Intercom line in two-way way 

 

Line Features

Icon 

Description 

Thumbnail 

Phone Line 

Thumbnail 

Service URL 

Thumbnail 

Voice Message 

 

Other Features

Icon 

Description 

Thumbnail 

Mute on 

Thumbnail 

Headset active 

Thumbnail 

Bluetooth enabled 

Thumbnail 

Bluetooth device connected 

Thumbnail 

Speaker mode active 

Thumbnail 

Ringer off (silent mode) 

Thumbnail 

Ring and vibrate on 

Thumbnail 

Vibrate only 

Thumbnail 

Application active 

Thumbnail 

Radio signal status 

Thumbnail 

No radio signal 

Thumbnail 

Battery charge status 

Thumbnail 

Keypad locked 

Thumbnail 

Business number for contact 

Thumbnail 

Home number for contact 

Thumbnail 

Mobile number for contact 

Thumbnail 

Other number for contact 

 

Troubleshooting

If you are having issues, contact the IT Service Desk and provide the following information: 

  • ​​​​​​​Your OHIO email address 
  • The University telephone number having trouble

Get help from OIT

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Details

Article ID: 219
Created
Thu 3/24/22 1:52 PM
Modified
Tue 5/24/22 2:36 PM