Getting Started with Cisco 8831 IP Phone

Table of Contents

• Placing a call

• Basic tasks

• Common icons

• Wireless microphones

  • Using your microphone(s)

  • Charging your microphone(s)

Topics

Placing a call

For information on how to make a call from this device, please see Placing a Call.

Basic tasks

Place call	Press the Call button. You can do this before or after dialing. ​​​​​​
Answer call	While the phone is ringing, press the Call button
End call	Press End Call
Redial	Press Redial
Mute conference station	Press the Mute button on the sound base, display control unit, or microphone.     ​​​​​​When muted, the LED will be red. When active, the LED will be green.
View call history	Press Apps and select Call History. To dial, highlight a listing and then press Dial
Hold/Resume call	Press Hold. To resume a call, press Call or Resume
Transfer call to a new number	Press Transfer, enter the number, and then press Transfer again
Start a standard (ad hoc) conference call	Press Conference, dial a participant, and press Conference again. You may continue to add participants (up to 16 total).
Forward all calls	Press Fwd All

 

Common icons

Line and Call State
	Call on hold
	Connected call
	Incoming call
	On-hook
	Off-hook
	Shared line in use
Other Features
	Selected option
	Linked mode
	Microphone on

 

Wireless microphones

OIT will set up and configure the wireless microphones to work with your conferencing unit. All units and wireless microphones are paired together and cannot be used in other conference rooms.

Please do not attempt to move the wireless microphones. If you need assistance, please contact the IT Service Desk.

Using your microphone(s)

To start using the microphones, simply remove them from the charging station and place them at your desired location.

NOTE: Pressing Mute on any device connected to the conference phone will mute the entire system. For example, if you have two wireless microphones connected to the same base, pressing Mute on one microphone will mute both microphones and the base.

Charging your microphone(s)

Please make sure you return the microphones to the charging station when not in use.

• When the units are fully charged, the green light will be on

• When the microphone needs to be charged, the red light will be on.

Get help from OIT

• Visit the Phones page to create a ticket

• For additional information please visit the Help & Resources: Telephones page.

Additional resources

• You may choose to view the Cisco 8831 quick start card (PDF) for a printable version of this information.

• For a more in-depth guide, please see the full user guide on Cisco's website.