Getting Started with Cisco 8831 IP Phone

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Table of Contents

Topics

Placing a call

For information on how to make a call from this device, please see Placing a Call.

Basic tasks

Place call

Press the Call button. You can do this before or after dialing.

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Answer call

While the phone is ringing, press the Call button

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End call

Press End Call

Redial

Press Redial

Mute conference station

Press the Mute button on the sound base, display control unit, or microphone.

 

 

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  • ​​​​​​When muted, the LED will be red.

  • When active, the LED will be green.

View call history

 

Press Apps and select Call History. To dial, highlight a listing and then press Dial

Hold/Resume call

Press Hold. To resume a call, press Call or Resume

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Transfer call to a new number

Press Transfer, enter the number, and then press Transfer again

Start a standard (ad hoc) conference call

Press Conference, dial a participant, and press Conference again. You may continue to add participants (up to 16 total).

Forward all calls

Press Fwd All

 

Common icons

Line and Call State

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Call on hold

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Connected call

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Incoming call

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On-hook

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Off-hook

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Shared line in use
Other Features

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Selected option

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Linked mode

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Microphone on

 

Wireless microphones

OIT will set up and configure the wireless microphones to work with your conferencing unit. All units and wireless microphones are paired together and cannot be used in other conference rooms.

Please do not attempt to move the wireless microphones. If you need assistance, please contact the IT Service Desk.

Using your microphone(s)

To start using the microphones, simply remove them from the charging station and place them at your desired location.

NOTE: Pressing Mute on any device connected to the conference phone will mute the entire system. For example, if you have two wireless microphones connected to the same base, pressing Mute on one microphone will mute both microphones and the base.

Charging your microphone(s)

Please make sure you return the microphones to the charging station when not in use.

  • When the units are fully charged, the green light will be on

  • When the microphone needs to be charged, the red light will be on.

Get help from OIT

Additional resources