This article provides information and steps to take when editing tickets in TDNext, the technician application of TeamDynamix.
TeamDynamix
In order to edit a ticket, you will need to:
Log in to TDNext with your OHIO email and password.
Select the Applications Menu (the green chart icon in the upper left).
Select Tickets.
Locate the ticket via provided filters or searches.
Select the title of the ticket you wish to edit from the tickets list.
Select the Edit button at the top of the page.
Modify ticket information as needed and once complete, select the Save button at the top of the window.
Outcome: You are now able to edit tickets in TDNext.
Visit the Help Desk: TeamDynamix page to create a ticket
TeamDynamix Knowledge Base: Getting Started with Tickets