Help and Resources: Telephones


Ohio University provides land line telephone service in faculty and staff offices, conference rooms, and other public areas on all campuses. If you will be working from home, you can access your phone and voicemail remotely, including call forwarding. This article will cover all situations and help connect you with the right resources for your telephone needs.


Table of Contents

Help articles

Getting started

Phone guides


If your phone will not power on: 

  1. Ensure the network cable is plugged into the back of the phone in the network port  

  1. Follow the network cable to the wall and make sure the cable is plugged into a network jack on the wall 

If you are still having issues, contact the IT Service Desk and provide the following information: 

  • Your OHIO email address. 

  • The University telephone number having trouble. 

  • The MAC address of the phone (found on a sticker on the back of the phone) 

  • The phone's building and room location 

  • The jack number (found on the network jack the phone is plugged into)

Additional resources

Get help from OIT

  • Visit the Phones page to create a ticket



Article ID: 183
Wed 3/23/22 2:48 PM
Wed 5/25/22 10:45 AM