If you need help with Proctorio, we recommend starting with their live support before reaching out to OIT. Visit the Proctorio support page for live chat, phone, and email support available 24/7/365.
Proctorio will be available to all OHIO users effective July 1, 2026, with a student-pay model of $3 per exam.
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OIT provides assistance for Proctorio-related issues that involve university system settings, Canvas integration, or institutional policies. For all other issues, please contact Proctorio support first.
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