Online Proctoring: Proctorio

Description

Proctorio is OHIO's online proctoring solution for Canvas exams and quizzes. If an instructor enables Proctorio for an assessment, students can complete the exam on their own device from a location of their choice. Proctorio is available to OHIO instructors and students and costs $3 per exam.

Proctorio provides 24/7/365 support for faculty and students. If you or your students experience issues with Proctorio, contact Proctorio support first through live chat, phone, or email. This is the fastest way to resolve technical issues. 

Who can access

  • Current instructors and students

Quick Start: Instructors

Quick Start: Students

  • You can only use Proctorio if your instructor has enabled it for an exam
  • Install the Proctorio browser extension before your test
  • Review system requirements and test your setup before exam day
  • Learn more about getting started with Proctorio

Features and requirements

Key features

  • Automated online proctoring using AI-assisted review
  • Integrated directly with Canvas
  • No separate software installation required
  • Available 24/7
  • Student-paid service ($3 per exam)

Student requirements 

  • A Windows, Mac, or Chromebook computer 
  • Supported internet browser (Chrome, Edge, Brave, or Opera)
  • Webcam and microphone 
  • Photo ID (if required by instructor) 
  • High-speed internet connection 
  • Enable the Proctorio browser extension
  • Check system requirements before your quiz to ensure your device is set up appropriately

What Proctorio reviews

Depending on how the instructor configures the exam, Proctorio may record and analyze: 

  • Video and audio recordings  
  • Screen recordings  
  • Browser activity  
  • Identity and ID verification images  
  • Exam metadata  
  • Device and Connection information 

Note: Proctorio uses automated systems to flag events for review; flagged behavior does not automatically indicate misconduct. 

Data and Privacy 

  • All data is encrypted on the device before it is sent anywhere. Only authorized staff at the institution can access it. Proctorio cannot view assessment data. 
  • Data is processed on the device itself and is not sent to outside companies for processing. 
  • Assessment data is not sold, shared with third parties, or used to train AI models. 
  • For more information, review Proctorio’s Privacy Policy. 

Additional resources

Get help

  • Exam in progress or technical issue? Contact Proctorio Support via chat, phone, or email for immediate assistance.
  • Visit OHIO's Technology Help Center to get live support, view outages, and browse trainings.

Join the Teaching and Learning Advisory Community

Service support

Accessibility

Ohio University strives to make its digital resources and services accessible to all visitors, including those with disabilities who may also be using assistive technology. If special steps are necessary in order to improve the accessibility of experiences for end-users, those steps must be taken. 
 
If you experience a barrier that affects your ability to access OHIO websites, videos, online forums, documents, or other information technology, please let us know. 
For further information about OHIO's digital accessibility resources, see:

Security

The Ohio University Information Security Office strives to educate and empower the University community to appropriately manage risks and protect OHIO’s information and systems. This effort is facilitated through policies, standards, and information security risk management program, as well as other tools and guidance that are provided to the University community. This modern approach creates a safe computing environment in which the University community can teach, learn, and conduct research. 

For additional information about OHIO’s security resources, see:

 
Report a problem with Online Proctoring Request access/accommodation with Online Proctoring

Related Articles (3)

Get started with Proctorio (online proctoring) by for students
A summary of Proctorio help resources for instructors and students.
Suggestions for troubleshooting Proctorio connection issues

Service Offerings (2)

Report a problem with Online Proctoring
Use this service offering, OHIO users can report a problem when using Proctorio under the OHIO license in Canvas.
Request access/accomodation with Online Proctoring
Use this service offering to request permissions and access for Proctorio.