Accessing Jabber
Windows
University-owned PC: Download from Software Center
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Make sure your computer is connected to the OHIO network (wired or eduroam wi-fi for on-campus, VPN for off-campus).
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Open your Start Menu.
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Choose All Programs | Microsoft Endpoint Manager | Software Center.
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Choose Jabber.
If your University-owned PC does not have the Software Center application, contact your departmental IT technician or the IT Service Desk to enroll in our PC Management service.
Personally-owned PC
For a personally owned device, navigate to the Jabber for Windows Download (link opens to a Cisco webpage).
Mac OS
University-owned MAC: Download from Self Service
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Make sure your computer is connected to the OHIO network (wired or eduroam wi-fi for on-campus, VPN for off-campus).
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Go to Finder.
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Under the Go menu choose Applications.
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Open Self Service.
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Choose Cisco Jabber.
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The software will install itself on your Mac within 1 hour.
If your University-owned Mac does not have the Self Service application, contact your departmental IT technician or the IT Service Desk to enroll in our Mac Management service.
Personally-owned Mac
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Connect to the Campus VPN. Even if you are on an OHIO campus and connected to eduroam wi-fi or a wired jack, the installer will not work unless you have connected to the VPN.
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Download Jabber for MAC (PKG). Your OHIO faculty/staff log in is required.
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Run the installer that you downloaded.
Log In
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Make sure your computer is connected to the OHIO network (wired or eduroam wi-fi for on-campus, VPN for off-campus).
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Open Jabber on your computer
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Login
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For your first time logging in after downloading, enter your OHIO email address.
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After that, you will use your OHIO ID (the part of your OHIO email address to the left of the @ symbol) and password
*You will not be able to log in until the IT Service Desk has processed your request for Jabber.
Get help from OIT