Description
When accessing Panopto via Canvas, your Blackboard content will not automatically appear, and vice versa. To view your videos in Canvas, you must manually share the content in your Blackboard account with your Canvas Panopto account.
Environment
Blackboard, Canvas, Panopto
Solution
Before You Begin
Step 1: Log into Panopto via Canvas
- Log into Canvas at canvas.ohio.edu.
- Select a course for which you are an instructor.
- From the Course Navigation Menu, select Panopto Video.

Note: If the Panopto Video tool is not visible in the Course Navigation menu:
- Select Settings from the Course Navigation menu.
- Select the Navigation tab .
- Under Drag items here to hide them from students, drag Panopto Video up to the Drag and drop items to reorder them…section.
- Select Save.
Step 2: Log into Panoto via Blackboard
- Open a different browser (or use an incognito/private window).
- Go to https://ohiouniversity.hosted.panopto.com/.
- Select Blackboard Production as your login method.

Step 3: Locate Your Blackboard Content
- From the left-side navigation menu, select Browse.
- Under Browse, select the My Folders tab.
- In the Search my folders... field, search for the course or folder you want to share or select it from the displayed list.

Step 4: Share Your Videos with Your Canvas Account
- Open the desired folder.
- Select the Share icon in the upper-right corner.

- In the pop-up window, in the Add people a groups field, enter your OHIO ID.
- Select the option displaying your full email address after \unified (ex., unified\bs797816@ohio.edu|bs797816@ohio.edu).
- In the drop-down menu to the right of your name, select Creator.
- Under your name, toggle off the Send an email to notify people option.

- Select Save.
- Repeat these steps for any additional folders you wish to share with your Canvas account.
- Once all folders have been shared with your Canvas user profile, select your Account icon in the upper-right corner and choose Sign out.

Step 5: Confirm Access in Canvas
- Log back into Panopto at https://ohiouniversity.hosted.panopto.com/.
- Select Canvas as your login method.

- Select Browse to view the folders you shared from Blackboard.

- You can now add any videos from these folders to your Canvas courses
Note: If you have nested folders within your shared folders that are not visible, you will need to share those folders from your Blackboard account as well.
Outcome: Your Blackboard Panopto videos will be accessible in Canvas, allowing you to add them to your Canvas courses as needed.
Troubleshooting Tips
-
Ensure you are using the correct login for both Blackboard and Canvas Panopto accounts.
-
Confirm that the correct folders were shared and that you have assigned yourself Creator access.
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If folders are still not visible, clear your browser cache or try using a different browser.
Get Help from Canvas
- Live chat with Canvas support (Faculty)
- Get 24-hours/7-days a week Canvas support
- Dial the Canvas Support Hotline number located under "Get Help" in the Canvas Global Navigation Menu
- Contact OIT at 740-593-1222 for questions related to logging in, test courses/manually created courses, or third-party tools (Panopto, VoiceThread, Inclusive Access, etc.)
Get Help from OIT
Additional Resources