Help & Resources: Cisco Finesse

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Troubleshooting

If there are calls in the queue and you are set to Ready, but calls are not being directed to you, try signing out and back into Cisco Finesse. If you are still having issues, submit a ticket in the Technology Help Center.

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Article ID: 338
Created
Tue 4/26/22 4:17 PM
Modified
Wed 5/25/22 9:47 AM