Sharing Panopto Content Between Blackboard and Canvas

Description

When accessing Panopto via Canvas, your Blackboard content will not automatically appear, and vice versa. To view your videos in Canvas, you must manually share the content in your Blackboard account with your Canvas Panopto account. Note: Beginning June 25, 2025, a system-wide account merge will automatically make this process unnecessary. See the account merge section below for more information.

Environment

Blackboard, Canvas, Panopto

Solution 

Before You Begin

• Two Accounts: All Panopto users have two accounts, one for Blackboard and one for Canvas.

  • Blackboard Panopto Account: Uses only your OHIO ID (ex., bs797816).

  • Canvas Panopto Account: Uses your full email address (ex., bs797816@ohio.edu).

• Browser Recommendation: Using two different web browsers (ex., Firefox and Chrome) is highly recommended when following this process.

Step 1: Log into Panopto via Canvas

1. Log into Canvas at canvas.ohio.edu.
2. ​Select a course for which you are an instructor.
3. From the Course Navigation Menu, select Panopto Video.

Note: If the Panopto Video tool is not visible in the Course Navigation menu:  

• Select Settings from the Course Navigation menu.
• Select the Navigation tab .
• Under Drag items here to hide them from students, drag Panopto Video up to the Drag and drop items to reorder them…section. 
• Select Save.

Step 2: Log into Panoto via Blackboard

1. Open a different browser (or use an incognito/private window).
2. Go to https://ohiouniversity.hosted.panopto.com/.
3. Select Blackboard Production as your login method.

Step 3: Locate Your Blackboard Content

1. From the left-side navigation menu, select Browse.
2. Under Browse, select the My Folders tab.
3. In the Search my folders... field, search for the course or folder you want to share or select it from the displayed list.

Step 4: Share Your Videos with Your Canvas Account

1. Open the desired folder.
2. Select the Share icon in the upper-right corner.

3. In the pop-up window, in the Add people a groups field, enter your OHIO ID.
4. Select the option displaying your full email address after \unified (ex., unified\bs797816@ohio.edu|bs797816@ohio.edu).
5. In the drop-down menu to the right of your name, select Creator.
6. Under your name, toggle off the Send an email to notify people option.

7. Select Save.
8. Repeat these steps for any additional folders you wish to share with your Canvas account.
9. Once all folders have been shared with your Canvas user profile, select your Account icon in the upper-right corner and choose Sign out.

Step 5: Confirm Access in Canvas

1. Log back into Panopto at https://ohiouniversity.hosted.panopto.com/.
2. Select Canvas as your login method.

3. Select Browse to view the folders you shared from Blackboard.

4. You can now add any videos from these folders to your Canvas courses

Note: If you have nested folders within your shared folders that are not visible, you will need to share those folders from your Blackboard account as well.

Outcome: Your Blackboard Panopto videos will be accessible in Canvas, allowing you to add them to your Canvas courses as needed.

Troubleshooting Tips

• Ensure you are using the correct login for both Blackboard and Canvas Panopto accounts.

• Confirm that the correct folders were shared and that you have assigned yourself Creator access.

• If folders are still not visible, clear your browser cache or try using a different browser.

Account Merge Transition (June 2025)

As part of Ohio University’s transition from Blackboard to Canvas, Blackboard-linked Panopto accounts will be merged with corresponding Canvas-linked Panopto accounts. This ensures your video content is retained and accessible after the transition without requiring manual sharing between accounts.

Timeline

• Phase 1: Users with Panopto accounts in both Canvas and Blackboard (June 25-29, 2025) 

• Phase 2: HCOM users (July 8-10, 2025)

• Phase 3: Users without a Canvas Panopto account and Nursing faculty teaching in Blackboard during Summer 2025 (August 18–21, 2025)

What to Expect

• During the merge, all video content stored in your Blackboard-linked Panopto account will be associated with your Canvas-linked account.

• Folder structure and permissions will be retained. No re-uploading or re-linking of content is necessary.

• After the merge, your Blackboard-linked Panopto account will be removed.

Important Usage Guidance

• Do not log into Panopto via Blackboard after the merge.

  • Doing so will create a new, empty Blackboard-linked Panopto account.

  • Any recordings made in this newly created account will not appear in Canvas and must be manually merged. Submit an OIT Panopto ticket to request a manual merge.

• Always access Panopto through your Canvas-linked account after the merge is complete.

Troubleshooting

If your recordings appear to be missing:

• Log in to Panopto through your Canvas-linked account and check your folders.

• If you accidentally recorded content in a new Blackboard-linked account, submit an OIT Panopto ticket to request a manual merge.

Get Help from Canvas

• Live chat with Canvas support (Faculty) 
• Get 24-hours/7-days a week Canvas support  
  • Dial the Canvas Support Hotline number located under "Get Help" in the Canvas Global Navigation Menu 
  • Contact OIT at 740-593-1222 for questions related to logging in, test courses/manually created courses, or third-party tools (Panopto, VoiceThread, Inclusive Access, etc.) 

Get Help from OIT

• Use the Canvas Learning Management System (LMS) ticket form to submit a help ticket 
• Visit the Technology Resources and Training page for available training 

Additional Resources 

• Canvas Basics Guide 
• Canvas Instructor Guide 
• Canvas Video Guide 
• Mobile Guides 
• Canvas Course Accessibility Checklist
• Canvas LMS Implementation updates
• Canvas Experts Corner Blog