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Service Catalog
Categories (19)
Accounts, Passwords, and IDs
Tools that support OHIO accounts, passwords, multi-factor authentication, and single sign-on
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Custom Solutions
Create your own solutions using Microsoft Automate or Microsoft Power Apps, or request a custom IT project
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Devices, Software, & Printing
University-owned devices, printers, and software available to faculty, staff, and students
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Email, Calendar, & Scheduling
Email and calendar tools, including Catmail, Astra Schedule, Bookings, email lists, and more
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Employee Management & HR Systems
Systems related to employee management and HR functions, such as Oracle, Workforce, and MPI
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File Management & Storage
File management and storage tools, including network file storage (shared drive), OnBase, OneDrive, and more
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Finance & Purchasing Systems
Systems related to finance and purchasing, such as Oracle, Concur, BobcatBUY, PeopleSoft, and more
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Go OHIO
The official app of Ohio University.
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Information Systems & Reporting
Information systems including OBI, Power BI, and PeopleSoft
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Internet & Network
Internet and network services, including remote network access (VPN)
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Medical Education Technology
Heritage College OMET provides support to ensure seamless operations of the medical education curriculum. Our service hours are Monday through Friday, 8:00 AM ET to 5:00 PM ET. To submit a ticket for assistance, please e-mail hcomtech@ohio.edu.
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Microsoft 365
Popular Microsoft 365 tools offered to OHIO students, faculty, and staff
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Phones
Phone services, including voicemail, virtual fax, softphones, and more
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Process Automation
Tools that support automated processes, electronic forms, document retention, and low-code solutions including Microsoft Forms, OnBase, Power Automate and Power Apps
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Special Computing Environments
Tools and services that support specialized computing environments, including academic research
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Surveys & Forms
Microsoft Forms, REDCap, Qualtrics, and Class Climate
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Teaching & Learning
Academic tools that support teaching and learning, including hardware within physical classrooms, testing and proctoring, Canvas, Blackboard, Top Hat, VoiceThread, Panopto, and more
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Video
Video tools, including OULN, Microsoft Stream, Microsoft Teams, YouTube, and Adobe Connect
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Website Management
Request website services or report website-related issues
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Services (6)
Classroom Assistance Ticket System (C.A.T.S.)
Service for creating classroom support tickets
College of Arts & Science Tech Help
Arts & Sciences faculty, staff, and students can submit this form to get tech help. We'll be in touch with you soon!
Digital Accessibility
Digital Accessibility services help to ensure technology solutions and systems are accessible for all OHIO users in accordance with University policies.
Information Security
The Information Security Office provides various services that educate and empower the University community to appropriately manage risks and protect OHIO’s information and systems.
Technology Review
A technology review is required for all information technology, communication technology or software purchases/renewals, including "free" services and services developed in house
Create a Ticket
Complete our ticket form and we'll be with you as soon as we can.
Popular Services
My OHIO Portal
Student Information System: PeopleSoft - MyOHIO Student Center
Email: Catmail, Microsoft Outlook
Campus VPN
Virtual Desktops (VDI): VMware Horizon
My Recently Visited Services
Email: Catmail, Microsoft Outlook
Virtual Meetings, Chat, Phone: Microsoft Teams
HR Self-Management: My Personal Information (MPI)
Calendar: Catmail, Microsoft Outlook
Wi-Fi
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