Help & Resources: OHIO Accounts, Passwords & Logins

Help Articles

How-to

• Locating and using your PID Number

• Resetting your OHIO account password 

• Changing your OHIO account password

• Deactivating an OHIO ID

Troubleshooting

• Forgotten or lost password

• Resolving error messages with passwords and logins

  • "Access denied" error message

  • "Login unauthorized" error message

  • "Sorry, your sign-in timed out" error message

  • "Update your password" error message

  • "Your account is temporarily locked" error message

Guest Access

• Requesting a long-term OHIO guest account

• Connecting to Wi-Fi as a guest

Get help from OIT

• Visit the OHIO Accounts page to create a ticket

Additional resources

• Getting started with Multi-factor authentication

• Password manager: LastPass