Calls, an application within Microsoft Teams, is the recommended softphone application that lets you use your computer or mobile device to place and answer calls from your Ohio University work number.

Articles (8)

Pinned Article Help & Resources: Microsoft Teams Calling

View all help and resources for Softphone: Microsoft Teams Calling.

Emergency 911 calls in Microsoft Teams

This article describes Microsoft Team’s support for providing 911 emergency calling location information in the United States. With this support, Teams users can provide the most precise dispatchable location information possible when making emergency calls. However, it is recommended that you use a mobile phone or available landline for making 911 calls.

Getting Started with Teams Calling

Find answers to frequently asked questions about Teams Calling.

Making and receiving phone calls in Microsoft Teams Calling

Making and receiving phone calls using Teams Calling.

Managing Calling Features in Teams Calling: Hold, Mute, Transfer, and Speed Dials

Learn about managing call features, such as hold, mute, transfer, and speed dials for Teams Calling.

Managing Notifications for Microsoft Teams

Learn how to set and adjust notifications for Microsoft Teams

Troubleshooting Call Quality with Teams Calling

Best practices, troubleshooting tips for call quality issues regarding Teams Calling.

Using Voicemail in Teams Calling

Learn how to set up a voicemail greeting and check messages.