Multi-factor authentication adds a mobile app-based or hardware token verification step to your OHIO login.
Important: Microsoft is making changes to Multi-factor Authentication (MFA) to improve account security and reduce reliance on authentication methods that are more vulnerable to phishing and fraud. As part of this initiative, Microsoft-provided SMS text message and phone-call authentication methods will no longer be supported beginning February 1, 2027.
A summary of Azure Multi-Factor Authentication help resources.
Review, add, update, and manage the multi-factor authentication (MFA) methods associated with your OHIO account. This article explains how to view your current authentication methods, add new methods, change your default sign-in method, remove outdated devices or phone numbers, and ensure your account is ready for Microsoft's upcoming MFA changes.
First steps to set up and start using Multi-Factor Authentication.
Passkeys are a new, safe, and easy-to-use way to log in to websites. Learn about the benefits and how to start using passkeys with the Microsoft Authenticator app.
Learn how to easily enroll in Multi-Factor Authentication to secure your devices and data.
Add an additional authentication method to Azure Multi-Factor Authentication, such as another phone number or device (smartphone, tablet, etc.). This is recommended in case you are unable to access your primary device.
If you are unable to connect to Wi-Fi or cellular data (LTE) on your phone, you can use a one-time password code on the Microsoft Authenticator app to authenticate. Authenticating this way does not require your phone to be connected to a network.
Learn how to change your default authentication method with Azure MFA. You can authenticate via the Microsoft Authenticator app on a smartphone, use a passkey, or another phishing-resistant method.
Disable app lock so you don't need to enter your phone's passcode to open the Microsoft Authenticator app with Azure Multi-Factor Authentication.
Enable "Remember me for 90 days" with Azure Multi-Factor Authentication to limit authentication requests.
Information about FIDO2 hardware key authentication, setup, use, and removal.
Describes how to reactivate the Authenticator app on a smart phone or tablet after a factory reset or replacing the device.
Follow these guidelines for a smooth authentication experience while traveling.
Learn how to troubleshoot common issues and when to contact the IT Service Desk when using Azure Multi-Factor Authentication.
Bypass entering your username and password at any OHIO sign-in page by enabling passwordless login with the Microsoft Authenticator app.
Learn how to authenticate using number matching on the Microsoft Authenticator App.